Projects
Rethinking a Workflow with AI
Process Mapping · UX Strategy
UX Designer supporting Research Lead
Tools: A whiteboard & an Expo marker, mostly
AskHR: Designing Conversational Support at Scale
Qualitative Research · Service Design · Conversation Design
UX Lead · Embedded with 3 technologists
Tools: Miro, Voiceflow, Microsoft Copilot Studio
Custom Call-Center Agent Platform
Enterprise UX · Interaction Design · Design Systems
UX Designer (sole IC, working under a design lead)
Tools: Figma